Below are some commonly asked questions about TeleBanker. If you have any questions or need clarification, please contact a Personal Banker. Please remember that prior to initial use, you must see a Personal Banker for TeleBanker access.

What accounts can I access?
The 24-hour TeleBanker will let you access all of your First Commercial Bank accounts. Your PIN will automatically be identified with your primary account. However, you can easily access any of your other accounts at any time. These accounts may be:

• Checking and savings accounts
• Money market accounts
• Certificates of deposit
• Retirement accounts
• Personal or business accounts

What information can I get?
TeleBanker makes it easy to get the information you need including:

• Available and current account balances
• The date and amount of your last 10 debits, 5 checks, 3 ATM withdrawals or 3 pre-authorized payments.
• The date and amount of your last 5 deposits, 3 ATM deposits or 3 pre-authorized deposits
• VISA® Debit Card transactions
• Determine whether a specific check has cleared
• Obtain account interest information
• Transfer funds between your First Commercial Bank accounts
• Receive an up-to-date statement by fax ($2.00 per fax)

Is the 24-hour TeleBanker system safe?
We've taken several precautions to ensure the safety and privacy of your account. To access the 24-hour TeleBanker, you need to select your own PIN. To use TeleBanker, you must enter your Social Security number and PIN to gain access to your accounts. This PIN can be changed at your discretion. It is in your best interest to call TeleBanker within 24 hours after opening your account to establish a PIN. This will safeguard your account from any unnecessary risk due to lost or stolen account information. Once your PIN is established, you are the only person able to access your account using TeleBanker.

For more information or for a demonstration of First Commercial Bank's 24-hour TeleBanker, see a Personal Banker or call us at 773.761.4300.