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ATM Safety Tips
ATM Locations

Automated Teller Machine (ATMs) services allow you to access your checking or savings account quickly 24 hours a day, 7 days a week. Use your ATM/Debit Card to check account balances, make withdrawals, and transfer funds between accounts. First Commercial Bank operated or affiliated ATMs are available at over 100 locations in the Chicagoland area.

Although crimes committed at or near ATMs remain low, the possibility of a crime occurring is very real. You must use common sense to improve privacy and safety at the ATM. Please practice the following safety tips every time you use an ATM.

Look around the area first.
Before using any ATM; survey the area in which it is located. Avoid ATMs that are located in dark areas; have obstructions blocking your view or the view of the public; or are in the vicinity of anyone or anything suspicious. If you are already making a transaction and something suspicious happens, stop the transaction and leave the area.

Look for a safe parking space.
If you drive to an ATM, park as close to it as you can in an open, well-lit space. Look around the area before leaving the safety of your vehicle. If you decide to use this ATM, take the car keys with you and lock the doors. Never keep the engine running if the car is unattended. If something suspicious happens after the transaction has begun, stop it immediately and return to your vehicle.

Allow authorized entry only.
If you use an ATM in a locked foyer or vestibule make sure the door closes and locks before starting your transaction. Do not hold the door open for the person waiting behind you. Each person should have a card to gain entry.

Drive-up safety tips.
At the drive-up ATM always be alert to the area around you. Keep the doors locked and the engine running. Open your window only when you are ready to make the transaction. If something or someone in the area looks suspicious, do not stop at the ATM. If you have already started the transaction, stop it and drive away.

Minimize your time at the ATM.
Be prepared to start your transaction when you approach the ATM. Use caution when counting your money. When you are finished, put your receipt, card and money away as soon as possible.

Know what to do.
If you are followed after leaving an ATM, go quickly to a well populated, well-lit area. Report the incident to the police as soon as you can.

Your personal identification number (PIN) is confidential.
Memorize your PIN - your ATM card cannot function without it. Your PIN prevents anyone else from using your card. Do not write your PIN on your card or store it with your card. Avoid using your birth date and Social Security as your PIN, especially if you keep it with identification which shows this information. Never give your PIN to anyone. When using your card at the ATM, do not allow anyone else to see you enter your PIN. Stand directly in front of the ATM keyboard or number pad to block the view of others standing nearby.

Report missing cards at once!
Although your ATM card can be used only with the correct PIN, you should report a lost or stolen card to your financial institution at once. To report a lost or stolen First Commercial Bank ATM card, please call a Personal Banker (773.761.4300) immediately!

Save your receipts.
Check your receipts against your monthly statement to reduce the chance of transaction fraud. Report any unauthorized transactions or irregularities to your financial institution at once.

By following these simple safety tips, you can help protect your personal safety and privacy every time you use an ATM to make a financial transaction.

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